Technicians

technician specific FAQs

How to access Toyota Electronic Diagnosis (T.E.D.) on iPad
Login to the Toyota portal (portal.tmhna.com) from your iPad, then tap the 3x3 square in the top left-hand corner tap iOS Apps tap TED On...
Tue, Feb 14, 2017 11:39 AM
Service Logistics: Pending Verification
Attn: Technicians Service Logistics is still working to solve the Pending Verification status, it seems to be a loss of signal to the cloud at some point...
Mon, Jul 9, 2018 9:53 AM
Service Logistics: Send Database
Attn: Technicians In the event Service Logistics support team requests you send them your S/L "database", simply follow these steps: Tap ...
Mon, Oct 16, 2017 10:01 AM
Setup Technician Email Signature on iPad
How to change default email signature from the iPad/iPhone: Open Settings Tap “Mail, Contacts, Calendars” (or you may see just “Mail”) ...
Tue, Mar 27, 2018 10:17 AM
How to Reload (Uninstall/Reinstall) Service Logistics 2.0 app (iPad)
These steps will walk you through the process of uninstalling the Service Logistics 2.0 app, then reinstalling it. This is typically done if there is an iss...
Mon, Nov 5, 2018 12:03 PM
Add/Import documents to PDF Expert
If you need to save PDFs (or other documents) to your “PDF Expert” app, please see instructions below.  How to Download PDF documents to PDF Expert ap...
Fri, Jun 28, 2019 12:37 PM
Configure Email on iPad - Technicians
Your Office 365 account password has been reset to [Insert password here] (case-sensitive). To view your email, you have two options: Option 1: Ou...
Mon, Jan 18, 2021 3:12 PM
Password Reset - Technicians
Your Office 365 account password has been reset to [Insert password here] (case-sensitive). To view your email, you have two options: Option 1: Ou...
Mon, Jan 18, 2021 11:31 AM